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商店政策

客户服务

在 Exclusive Habits，我们致力于提供卓越的客户服务，以提升您的购物体验。我们的客户服务政策旨在确保您在每次订购时都能获得最高水平的服务和满意度。以下是体现我们对质量和客户服务奉献精神的关键准则和流程。

隐私和安全

我们非常重视您的隐私。所有个人信息和付款信息均使用行业标准加密进行安全处理。除非法律要求，否则未经您的同意，我们绝不会与第三方共享您的个人信息。

有缺陷或损坏的产品

如果您收到有缺陷或损坏的商品，请立即联系我们的客服团队，并提供产品和包装的照片。我们将通过免费更换或全额退款来解决问题。

No Chargebacks / Payment Reversals

All payments made to Exclusive Habits are final and non-refundable, except in cases where the Company explicitly agrees to issue a refund (e.g., defective or incorrect items, as covered by our Refund Policy).

 

By making a purchase, you agree not to initiate chargebacks, payment disputes, or bank reversals under any circumstances. Any attempt to do so will be considered a breach of this agreement.

 

If you initiate a chargeback or dispute without our authorization:

  • We reserve the right to permanently ban you from shopping with us.

  • Your account and associated personal details may be reported to fraud prevention agencies and merchants.

  • We may pursue legal action to recover the funds, including but not limited to collection efforts, legal fees, and damages.

  • Any fees incurred due to an unauthorized reversal will be charged to you, including administrative fees of up to $50

Payment Methods

付款方式

  • 信用卡/借记卡

  • 贝宝

  • 线下支付

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